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PCoIP black screen only with soft client, only external connections

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Hi.

 

Everything is in the title

I have an infrastructure with 4 ESX 5.0 and a vCenter 5.1 ; 2 VCS 5.1.2 and 1 security gateway (paired with the second VCS) ; View composer.

 

When connecting from the LAN, using internal VCS address, everything is working fine.

When connecting from WAN, using external URL (www.mycompany.com, with an external IP, registred in public DNS) : everything work fine with an IOS device, or with a zero client (Teradici chipset); but when connecting with a Windows View Client, authentication pass well, but after connected, client shows a black screen. it seems the session is not present in View Manager.

 

Does anybody have an idea?

 

thanks in advance for your help.

Best regards.

 

Stéphane Grimbuhler

Virtualization & Storage Architect (VCP / VCAP-DCA)

VMware Instructor (VCI)

My Blog : www.virtualgeek.ch


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