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Failed to create snapshot (backup or manual snap task) linux rhel 5.4

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Hi,

 

I am getting this error when creating a VDR backup (normally created task) or manual snaphot (unchecked "Snapshot the virtual machine's memory", checked "Quiesce guest file system needs vmware tools installed") only on a RHEL 5.4.

 

Failed to create snapshot for server1, error -3960 ( cannot quiesce virtual machine),

i saw twice on linux console line "BUG: scheduling while atomic: RtfServer/0x00000001/3512"

 

vm doesn't respond, completely freeze 100%cpu load

different rhel versions (5.5, 5.6 6.0) works OK

 

i tried reinstall vmtools many times, i turned on/off vmtools sync driver.

i tested clone

 

situation is similiar to problem with windows http://communities.vmware.com/message/1539428#1539428

but on linux there isn't VSS...

i want to avoid reinstalling OS and applications, i'll do it only if there is no other alternative

vm works fine without vmtools, but i'm afraid backup won't be consistent

 

Anybody have any idea what should do?

 

Thank you.

tomek


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