Ok after trying a few things it seems to beter still in the testing faze:
update esxi 5.0 to 5.1
update vcenter from 5.0 to 5.1
update view server form 5.0 to 5.0.1
update view agent for 5.0 to 5.0.1
update virtual hardware vm from v7 to v9
update view client from 5.0 to 5.2
update vmware tools for latste version for esx 5.0 to the version for 5.1
Now every thing looks good from here user is testing to see if the isue is resloved